Pay Bills with your U.S. Bank Prepaid Card

Basics & Benefits

What is One-Time Bill Payment?

Control when and how much you pay by initiating payments when you're ready. Simply call your biller or visit their Web site to review your bill before authorizing the transaction.

What is Automatic Bill Payment?

Once you sign up for Automatic Bill Payment and schedule payments with your biller, your regular bills are paid according to the schedule and amount you specify, allowing you to simply review payments on your monthly card statement or online transaction history. As long as the card number you provide is active and there is enough money in your account to cover the transaction, you won’t need to worry about due dates or missed payments.

What are the benefits?

Paying bills with a U.S. Bank Prepaid card simplifies your life. Your payments are made quickly and conveniently, and you no longer have to track payment due dates, buy stamps, visit the mailbox, or purchase money orders.

Is it secure?

Visa's and MasterCard's Zero Liability Policies protect you against unauthorized transactions processed by Visa or MasterCard. You must call the number on the back of your Card immediately to report any unauthorized use.

Is there a fee?

When you establish a bill pay with a biller, some billers may assess a fee. Contact the biller directly to determine if they charge a fee. U.S. Bank does not charge a fee for accessing the biller directory.

Getting Started

How can I pay my bills with a U.S. Bank Prepaid card?

You must contact billers directly by phone or visit their website to pay a bill with your U.S. Bank Prepaid card. To see if a biller participates, consult our biller directory.

Which billers accept U.S. Bank Prepaid cards for bill payment?

Many national and local billers and service providers accept U.S. Bank Prepaid cards for bill payment, including:

• Phone companies
• Cable/satellite TV providers
• Insurance companies
• Utility companies
• Security companies
• Newspapers
• Gyms
• And more

To see if a biller currently participates, consult our biller directory. Billers are constantly being added to the list, so check back often.

What information might a merchant request?

Billers generally ask for the following information:

• Biller account number
• Card number
• Expiration date
• Date you want to be charged
• Amount you authorize to be charged

Does the biller need to store my U.S. Bank card information?

Some billers may allow you to use one-time bill pay without storing your card information. Contact your biller directly for further information.

When will my bills get paid?

Follow your biller’s instructions to select the best date to make your payment, in order to ensure that your payment arrives before the due date. When signing up for automatic bill payment, you should continue to pay your bills directly until your biller informs you that automatic payment has been established.

After Establishing Bill Pay

What if my bill amount changes?

If you've established One-Time Bill Pay, you will see the new bill amount before you pay. If you sign up for Automatic Bill Pay, you will pre-select one of the following options following your biller’s instructions:
1) Pay the full amount of your bill each month even if it changes. Your biller is responsible for notifying you of the varying amount at least 10 days prior to your payment date.
2) Pay a fixed amount above the anticipated charges and be credited for overpayment.

What if I don’t have enough money in my Prepaid account to cover my Bill Pay?

It is your responsibility to make sure there are sufficient funds in your U.S. Bank Prepaid account prior to the date of payment. Your Automatic Bill Payment will be rejected if you don’t have enough funds in your U.S. Bank Prepaid account to cover the amount of the transaction. You will need to add money to your Prepaid account or find a different way to pay.

How do I stop or discontinue Automatic Bill Payment?

Contact billers directly to cancel or discontinue any scheduled Automatic Bill Payment. Some billers require advance notice to discontinue automatic payments, so allow additional time for any changes to your payment service. You may also contact U.S. Bank at the number on the back of your card to ensure that automatic payments to your biller are stopped in the future.

What if there is a payment discrepancy or I have other payment questions?

Please contact the biller directly to settle payment discrepancies or for other payment questions.

What if there is an error in processing of your payment?

Contact U.S. Bank at the number on the back of your card if there are errors in the processing of your payment.

What if my U.S. Bank card is updated, lost or stolen?

Immediately report a lost or stolen card to U.S. Bank. To avoid service interruption on Automatic Bill Payment, provide billers with your new U.S. Bank card information.

Note: If your next payment date occurs before you receive and activate your new U.S. Bank Prepaid card, you may need to provide an alternate form of payment in order to avoid missing payment due date.

Remember, Visa's and MasterCard's Zero Liability Policies protect you against unauthorized transactions processed by Visa or MasterCard. You must call the number of the back of your Card immediately to report any unauthorized use.

Will I still receive a paper bill by mail?

Yes, most billers will continue to send you a duplicate of your bill by mail. You do not need to pay the bill twice. If you wish to stop receiving paper bills, contact the biller directly.